Privacy Policy
Last updated Nov 5, 2026
Ridgeline Data is a product of Araya Visionary Solutions, LLC (“we”, “us”), based in Pittsfield, Massachusetts. This policy covers ridgelinedata.co and the Ridgeline Data service. The service is built for businesses in the United States and is not directed at people anywhere else.
What you give us
- Request forms. When you ask for an audit, a market snapshot or a territory: your name, company, trade, territory or service area, email and phone.
- Subscribing. Your company, your name, your work email, and the trades and territory you choose.
- Your account. Your email and password. Passwords are stored only in hashed form.
- Your customer list. If you are a subscriber and upload one, the business names and details on it.
- Payments. Stripe collects your card and billing address on its own page. We never see or store your full card number. We keep your plan, your billing status and the Stripe references for them.
- Messages. Anything you write to us.
What we collect automatically
We use PostHog for analytics. It records the pages you view, what you click and where on the page, how you arrived, campaign tags in the link you followed, your browser and device, your IP address and the approximate location that comes from it, and errors the page runs into. When you send a form or sign in, we link that activity to your email address, so we can see which visits led to a request or a purchase. We also record when a checkout starts and when a purchase completes.
We do not use session replay, so we do not record your screen. We do not use advertising cookies or the tracking pixels of ad networks.
Our hosting and network providers keep server logs and run security tools that block abuse.
Cookies and similar storage
- Sign-in. A cookie that keeps you signed in. It is set only when you sign in, and the account pages do not work without it.
- Analytics. A PostHog cookie and browser storage on our own domain, holding an anonymous ID and session details, so repeat visits count as one visitor.
- Security. Cloudflare may set a cookie that helps tell people from bots.
- Checkout. Stripe’s payment page sets its own cookies under Stripe’s policy.
- App file. A small background file (a service worker) that helps pages load and lets the site be installed as an app.
Turning analytics off. If your browser sends a Global Privacy Control or Do Not Track signal, our analytics does not load in your browser. We still record checkouts and purchases on our own server, because they are part of billing. You can also clear or block cookies in your browser settings; you will not be able to stay signed in without the sign-in cookie.
Information about contractors
Our sheets list businesses working in our territories. A listing can include the business name, license number, business phone and email, the city it is based in, the type of work, the town and address of the job site, the value of the job, and recent activity. Subscribers receive this as the product they pay for.
The sheets are about the businesses doing the work. We do not include homeowners’ names or contact details as part of a listing, though a job site’s address may appear.
If you run a listed business, email contact@araya.vision to correct your listing or ask us to remove it. We will reply within 30 days.
How we use information
- To run the service: building and sending sheets, matching them to your customer list, running your account and billing.
- To answer your requests and follow up about them.
- To send email: service messages, and sales email to business contacts we think may be a fit. Every sales email has an unsubscribe link, and we honor it.
- To understand how the site is used and to improve it.
- To keep the service secure, prevent fraud and meet our legal duties.
Who we share it with
- Service providers who work for us: Stripe (payments), Neon (database), Resend (email), PostHog (analytics), Cloudflare (network and security) and Contabo (server hosting). Apple, Google and Microsoft push services carry encrypted alerts to our staff’s devices.
- Subscribers receive the contractor information described above. They do not receive your request or account details.
- Your customer list is used only to build your own sheet. It is never shown to another subscriber.
- Others when the law requires it, to protect our rights or the safety of others, or as part of a sale or merger of the business.
We do not sell information about the people who visit our site, request an audit or subscribe, and we do not share it for targeted advertising.
How long we keep it
Account and billing records stay for as long as your subscription runs and afterward for as long as tax and accounting rules require. Request details stay until they are no longer useful for following up, or until you ask us to delete them. Analytics data stays in PostHog under the retention settings of our plan.
Your choices
Email contact@araya.vision to see, correct or delete the information we hold about you. We answer within 30 days, and may keep what we need for billing, tax, security or legal reasons. Some US states give their residents further rights; where one of those laws applies to us, we honor them.
Security
Traffic to the site is encrypted, card numbers stay with Stripe, and staff access is restricted. No system is perfectly secure. If a breach affects your information, we will notify you as the law requires.
Children
The service is for businesses and is not directed at anyone under 18.
Changes
We post changes here with a new date. If a change materially affects subscribers, we also email them. See also our Terms of Service.
Contact
Araya Visionary Solutions, LLC, Pittsfield, Massachusetts. Email contact@araya.vision.